Issue
Web Services:
Error "Server object, ASP 0177 (0x800A401A)
The server process could not be started because the configured identity is incorrect. Check the username and password.
/webservice/Service.asp, line 13" occurs when trying to open the WebService Application by going to the <http://webserviceServername/webservice> site.
eConnect:
The server process could not be started because the configured identity is incorrect. Check the username and password. (Exception from HRESULT: 0x8000401A)
eConnect Resolution:
In this case, Dynamics had been reinstalled on the box. Uninstalling and reinstalling eConnect fixed the issue.
Web Service Resolution
1. Go to Start | Programs | Administrative tools | Component Services | Computers | My Computer | Com+ Applications | Webservice.
2. Right-click and choose properties on the Webservice object.
3. Select the Activation tab. Server application is typically marked on this window. If it is configured as a server application, then click on the Identity tab.
4. Select the Identity tab. Interactive user is typically marked on this window. If interactive user is marked, it will cause the log on problem listed above if someone is not physically logged into the main web server at the server console.
Solving the problem can be done one of two ways:
A. Log on the server at the web server console.
B. Choose on the identity tab and mark This User selecting a valid user with administrator rights and a valid password in the WebService COM+ application properties window. This allows eService Calls to work no matter who is logged into the server as long as the server is running.